When you check the log files you would see errors like this:
nqsever.log
[2013-02-14T13:22:45.000+00:00] [OracleBIServerComponent] [ERROR:1] [] [] [ecid: cb5a346296ed2a97:-7393df37:13cda108fa1:-8000-0000000000001ff6] [tid: 45bda940] [nQSError: 43126] Authentication failed: invalid user/password.
[2013-02-14T13:28:32.000+00:00] [OracleBIServerComponent] [NOTIFICATION:1] [] [] [ecid: 004pRGflGvX3NA3_zlG7yW0002vb000000] [tid: 45ddc940] User OBIS spent 33.000000 milliseconds for http response when authenticateWithLanguage
[2013-02-14T13:28:32.000+00:00] [OracleBIServerComponent] [NOTIFICATION:1] [] [] [ecid: 004pRGflGvX3NA3_zlG7yW0002vb000000] [tid: 45ddc940] User OBIS spent 0.000000 milliseconds for xerces parsing when authenticateWithLanguage
[2013-02-14T13:28:32.000+00:00] [OracleBIServerComponent] [NOTIFICATION:1] [] [] [ecid: 004pRGflGvX3NA3_zlG7yW0002vb000000] [tid: 45ddc940] The response for user OBIS during authenticateWithLanguage is: <env:Envelope xmlns:env="http://www.w3.org/2003/05/soap-envelope"><env:Header/><env:Body><env:Fault><env:Code xmlns:env="http://www.w3.org/2003/05/soap-envelope"><env:Value>env:Receiver</env:Value></env:Code><env:Reason><env:Text xml:lang="en-US">oracle.bi.security.service.SecurityServiceException: SecurityService::checkSystemUserPermissionsSystem user has not been granted required permission oracle.bi.server.impersonateUser</env:Text></env:Reason></env:Fault></env:Body></env:Envelope>
sawlog0
BI Security Service: 'Error Message From BI Security Service: oracle.bi.security.service.SecurityServiceException: SecurityService::checkSystemUserPermissionsSystem user has not been granted required permission oracle.bi.server.impersonateUser'
[2013-02-14T13:00:04.000-06:00] [OBIPS] [ERROR:31] [] [saw.security.odbcuserpopulationimpl.searchidentities] [ecid: ] [tid: ] Error retrieving user/group data from Oracle BI Server's User Population API.
Unable to create a system user connection to BI Server while running user population queries
Odbc driver returned an error (SQLDriverConnectW).
State: HY000. Code: 10058.
So I went ahead to creating this role in EM manually by comparing the Roles and Policies from Production.
Steps you need to follow in the case when BISystem Role accidently gets deleted:
1.Recreate the BISytem Role map this to BISystem User.
- Login to EM
- Business Intelligence > coreapplicaiton > Right click > Application Roles
- Select the Application Stripe as obi
- Click Create
- Role Name: BISystem
- Display Name: BI System Role
- Members: BISystem User
- Business Intelligence > coreapplication>Right Click > Application Policies
- Select the Application Stripe as obi
- Click Create
- Add the BISystem Role as the Grantee
- In the Permissions section, add the following:
oracle.bi.scheduler.manageJobs | Grants permission to use Job Manager to manage scheduled Delivers jobs. |
oracle.bi.server.queryUserPopulation | Internal use only. |
oracle.bi.server.impersonateUsers | Used by internal components that need to act on behalf of end users. |
oracle.bi.server.manageRepositories | Grants permission to open, view, and edit repository files using the Administration Tool or the Oracle BI Metadata Web Service. |
EPM_Essbase_Administrator | Grants permissions for EPM Essbase Administrator. |
3.When creating Application policies for BISystem Roles if you dont find from the search results, then leave the Resource Name empty and click continue and manually add the Permission Class , Resource Name and Permissions Actions.
Example when you trying to add the oracle.bi.server.impersonateUser but could not find in search results leave the Resource name empty and click Continue
There once you have added all the Policies and restart your services, OBIEE should be back up and you should be able to log back in again.
Reference:
http://docs.oracle.com/cd/E28271_01/bi.1111/e10543/install.htm